Schedule

Big Business, Big Business Growth

This year’s education program will focus on what’s new, technology and business best practices. Learn what you need to know to stay on top of the trends, better serve your customers, and grow your business.

Program Schedule

Monday, November 6

Registration Open

Grapevine Foyer

Pre-Conference Education

Coffee 101 (separate fee)

  • Mike Tompkins, Principal, Coffee Products Associates

Sponsored by Everpure

Austin 1 & 2

Coffee’s On! & Nespresso Central

Sponsored by Nespresso

Grapevine Foyer

Opening Session | Keynote: Jim Carroll

The 2017 Coffee Legend Award and NAMA Coffee Services Hall of Fame honorees will be presented

Grapevine C

Educational Sessions

Protecting Your Business from a Cyber Threat

  • Michael Kasavana, Ph.D, MSU/NAMA Endowed Professor Emeritus, Moderator
  • John Hickey, Co-Founder, Tech2Success
  • Chris Bucolo, MBA, PCIP Director, Market Strategy, ControlScan, Inc.
  • Jon Harris, VP, Cybersecurity, Compass Group North America
  • John Reilly, President, Avanti Markets

Grapevine A

The Evolving Bean-to-Cup Market

  • Jon Snyder, Vice President, Snyder Food Services, Moderator
  • Jeff Knapp, Division General Manager, Electronic Devices, Fuji Electric Corp. of America
  • Karalyn McDermott, BUNN
  • Paul Tullio, General Manager, Gourmet Coffee Service
  • Mike Haymond, Director of Office Coffee Services, Vendor’s Exchange International

Grapevine D

Nespresso Central

Experience firsthand the fresh brewed Nespresso taste from their revolutionary machines. Sponsored by Nespresso

Grapevine Foyer

Educational Sessions

Is Your Workplace Café Socially Savvy?

  • Greg McCall, Senior VP of Sales & Marketing, Five Star Food Service, Moderator
  • John Healy, Co-Founder, The Vending Marketer
  • Heather Bailey, Attorney, SmithAmundsen
  • Steve Orlando, Co-Founder, Fixturelite

Grapevine D

Grapevine Foyer

Tuesday, November 7

Longhorn Hall F

Convention Center Entrance

Continental Breakfast

Grapevine Foyer

Coffee’s On! & Nespresso Central

Sponsored by Nespresso

Grapevine Foyer

Registration Open

Grapevine Foyer

Educational Sessions

Millennials Prioritizing Coffee Over Retirement – How to Get in on the Action!

  • Amanda Sulc, Director of Category Insights and Strategy, Accent Food Services, Moderator
  • C.J. Recher, Director of Marketing, Five Star Food Service, Inc.
  • Jen Tonio, Marketing Manager, 365 Retail Markets
  • Jon Snyder, Vice President, Snyder Food Services
  • Sarah Miller, Sales and Marketing Specialist, Vistar

Grapevine A

The Changing Workplace

  • Mary Dusenbury, Sr. Director Planning & Strategy, Peet’s Coffee
  • Susan Levy, Sr. Manager, Strategic Workplace, Peet’s Coffee

Grapevine D

Sustainability Insights for Coffee and Packaging

  • Tina Bosch Ladd, Sr. Manager, Sustainability, Keurig Green Mountain
  • Nina Goodrich, Director, Sustainable Packaging Coalition

Grapevine A

Fueling Employee Engagement, One Snack at a Time

  • Tom Steuber, President/Owner, Associated Services, Moderator
  • Kimberly Lenz, Director of Sales Development, Associated Services
  • Marnell Mullarkey, Director, Operations, Popsugar

Grapevine D

Educational Session

DATA - What Is It and What Can It Do for Your Business?

  • Brian Fischer, Director of National Sales, Cantaloupe Systems, Moderator
  • Mike Broaders, Chief Operating Officer, Accent Food Services
  • Mike Cascione, President, CC Vending, Inc.
  • Ken Jenkins, Vend Pro Refreshment Services
  • Duncan Smith, Vice President and COO, All Star Services

Sponsored by Cantaloupe Systems

Grapevine D

Government Affairs Update –Federal, State and Local Government Activities and their Impact on Your Business

  • Eric Dell, Senior Vice President, Government Affairs, NAMA
  • Cory Martin, VP, Government Relations, IBWA

Grapevine A

Attendee Lunch

Exhibit Hall

CTW and IBWA Tradeshow Open

Exhibit Hall

NEW this year! NAMA is partnering with Clean the World

Stop by and help by assembling a hygiene kit – it will only take a couple of minutes and the benefits will be lasting! Clean the World is setting out with partners like NAMA to donate 75,000 of these kits to hurricane victims.

Exhibit Hall

Emerging Leaders Networking Event (current and prospective ELN members)

Gather with your industry peers onTuesday night at the Texan Station restaurant and sports bar. This will be a great opportunity for current and prospective members to network with industry colleagues, fostering new connections and becoming more engaged within the industry.

Texan Station

Wednesday, November 8

Coffee’s On! & Nespresso Central

Sponsored by Nespresso

Grapevine Foyer

Registration Open

Grapevine Foyer

Educational Sessions

2016 NAMA Census Results

  • Eric Dell, Senior Vice President, Government Affairs, NAMA

Grapevine A

Roundtable Discussion

Join your industry colleagues for a lively and spirited discussion on issues important to the office coffee services and convenience services industry.

Grapevine D

Closing Session

Brewing New Business: Overcoming The Amazon Effect

  • Josh Rosenberg, President & CEO, Accent Food Services, Moderator
  • Jim Carbone, Co-Founder and Executive Vice President, Workwell Food and Beverage, Tradecraft Coffee and Tea Outfitters
  • Chris Harkness, VP Business Development, 7-11
  • Joe Hessling, Founder & CEO, 365 Retail Markets
  • Greg Sidwell, President, G & J Marketing and Sales

Grapevine A

*Schedule and times are subject to change.

Check out the IBWA 2017 Annual Business Conference

Once again the IBWA Annual Business Conference is co-located with CTW! Attend IBWA education sessions with your CTW registration. Learn more about the IBWA 2017 Annual Business Conference.

About NAMA - Founded in 1936, NAMA is the association representing the $25 billion U.S. convenience services industry. With more than 1,000 member companies – including many of the world’s most recognized brands – NAMA provides advocacy, education and research for its membership. Visit www.namanow.org.

Contact - 312.346.0370 | membership@namanow.org


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