Closing Session

Brewing New Business: Overcoming The Amazon Effect

Wednesday, 11/8, 11:15am - 12:30pm

The onslaught of door to door delivery services has had a huge impact on the convenience services industry and our lifestyles in general. In order for our industry to remain relevant and competitive we must continually innovate, enhance customer services and provide new product offerings. This panel of industry leaders and innovators will discuss product offerings and enhanced “concierge” type services for employers and their respective employees, not only to enrich their work / life experience and employee retention but to help grow your business, increase your bottom line, and create customer loyalty.


Josh Rosenberg
President & CEO, Accent Food Services, Moderator

Josh Rosenberg is President and CEO of Accent. Before being named CEO in 2015, he had served as the Company’s Vice President of Sales since 2013. Prior to joining Accent, Josh spent 18 years at Coca-Cola Refreshments, where he held a variety of roles in operations, customer services, sales & marketing and commercial development. Most notably, from 2010 to 2013, Josh led Coca-Cola’s vending business line as Vice President of National Vending Sales. Josh also serves on National Automatic Merchandiser Association Board as Secretary/Treasurer, and a Director for United Strategies Group. Since joining Accent, Josh has been received a number of awards by a variety of industry and business organizations including recognition as a “Pro to Know” by Automatic Merchandiser magazine in 2015, 2016 Industry Person of the Year by the National Automatic Merchandising Association (NAMA), and 2017 Top 40 Entrepreneurs in America by KPGM QuantumShift. Josh lives in the Austin, TX area with his wife Rebecca and three children.

Jim Carbone
Co-Founder and Executive Vice President, Workwell Food and Beverage, Tradecraft Coffee and Tea Outfitters

JIm Carbone has been in the Vending and Coffee Industry for over 25 years in various positions from Equipment Distribution to Operator. Currently he is Co-Founder and Executive Vice President for Workwell Food and Beverage and Tradecraft Coffee and Tea Outfitters with substantial growth of these companies in the past 10 years with Jim overseeing all aspects of Operations. Workwell’s focus is bringing the best in class programs to Offices and Businesses from Vending to Elevated Pantry and Coffee Programs. Tradecraft is dedicated to bringing the best third wave craft coffee, tea and draft programs to the Hospitality Arena from a Café to Award Winning Restaraunts and Hotels. Jim proudly serves as a member of NAMA’s Board of Directors, and on the Board of Govenors for the Illinois Automatic Merchandising Council. Jim is a graduate of NAMA Executive Development Program at Michigan State.

Harkness headshot

Chris Harkness
VP Business Development, 7-11

Chris Harkness is the Vice President of Sales & Field merchandising.  Chris joined 7-Eleven in 2010 holding multiple roles in operations and strategy include Zone Leader, Vice President of merchandising & operations support, and Vice President of 7-Eleven Business Development & 7-Ventures.

Prior to 7- Eleven, Chris worked at The Home Depot, McKinsey & Company, and served as a submariner in the US Navy. Chris holds a BA from the University of Notre Dame.

Joe Hessling, Founder & CEO
365 Retail Markets

Joe Hessling is the Founder and CEO of 365 Retail Markets – the global leader in MicroMarket technology. 365 Retail Markets offers the best-in-class platform for vending, foodservice and hospitality. The company has been pioneering innovation in the vending industry since 2009 and most recently launched its latest NanoMarket™ vending product, Verii©, an in-office snack station for companies with less than 150 employees.

Greg Sidwell
President, G & J Marketing and Sales

Greg Sidwell is Founder and President G & J Marketing and Sales. Greg has used his general management, marketing and innovation skills to drive business performance across a diverse range of food and beverage categories in the Vending, Office Coffee and Specialty Retail channels of trade. During the last 33 years, Greg has developed the standard for excellence in the industry through sales performance and a focus on innovation and disciplined execution. Greg leads strategy development and strategic planning across all channels of trade at G & J. He also oversees G & J’s venture scouting activities, developing and nurturing both national and geography-specific strategies and initiatives.

Greg is a NAMA Certified Executive (NCE5) and currently holds a position as Vice Chair on the NAMA Board of Directors.

About NAMA - Founded in 1936, NAMA is the association representing the $25 billion U.S. convenience services industry. With more than 1,000 member companies – including many of the world’s most recognized brands – NAMA provides advocacy, education and research for its membership. Visit

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